Belle Vue (Manchester) Ltd is committed to providing the very highest quality service to its clients in a professional and friendly manner. The complete satisfaction of our clients is vital to our success. We aim to recruit, train and employ the very best in Human Resources. We recruit and train staff based off their experience, ability to carry out their duties and their desire to exceed our customers’ expectations. Belle Vue’s policy of being the best employer to the best team of people reflects in the caliber of staff we offer on each and every job. Our driver team are put through educational and motivational driver training programmes on an annual basis. Training programmes include customer care, first aid, health and safety, conflict avoidance, onboard safety presentations, emergency situations, general customer satisfaction and excellent fleet maintenance presentation. The success of our team training programme is reflected on our high scoring after-sales reports. Prestige is merely the reputation today of past performance.
Today’s service is a part of tomorrows prestige.
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As an ongoing annual improvement our team are trained in Health & Safety, Risk Assessments, customer care, first aid, conflict avoidance, VOSA vehicle checks (Vehicle Operating Service Agency), tachograph management, valeting procedures, personal development and presentation. We offer a first class quality service delivered by highly trained professionals. Belle Vue's driver team have been fully trained in their chosen profession and many have natural skills in providing attention to detail. Their caring nature ensures our customers see them as a friend. Many of our drivers are frequently requested time and time again. This is due to their never-ending burning desire to 'go the extra mile' and to contribute something that the customer did not expect. The customer is always number one. That is, and always has been our philosophy. You can be assured that any Belle Vue team member will be dedicated in providing you with an exemplary service. All of our team operate to a strict Code of Conduct and follow our Management Guidance System which is managed by our Human Resources department via Natwest Mentor Services. |
| Recruitment Policy |
| Driver Training |
Driver Training |
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