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How do I book? Bookings can be made over the telephone or via the inter-net on email. A Booking Confirmation will then be sent to confirm the booking with you. How do I pay? By cheque, debit/credit card or cash. A deposit of £100 is made after the booking confirmation is received and the balance has to be paid 14 days before departure. Can food and drink be consumed on the vehicles? No. We do not provide mobile restaurants. Refreshment stops can be made at service stations if required. What checks are carried out on the vehicles before departure? Our driver team and maintenance team carry out ‘Walk Round Checks’ before departure and our Quality Manager pre-checks all vehicles before departure. What checks are carried out on the drivers? Our Human Resources Department carries out References and CRB Checks on all staff during the recruitment process. Are the vehicles presentable? Yes. Our fleet of vehicles go through a comprehensive valeting programme each and every day. Our Quality Manager pre-checks all vehicles before departure. Are the drivers uniformed? Yes. We pride ourselves on having a dedicated team of professionals who are smart and well groomed with a Corporate Identity within the Industry. Do you have a lost property policy? Yes. All vehicles are checked after each and every departure. Lost property is logged and stored and returnable to the customer. What differentiates Belle Vue from other Operators? Reliablity. We turn up when we say we will turn up – on time every time. Our fleet of vehicles are well maintained and should a vehicle fail at short notice we have back up systems in place. |
FAQ’S & T&C |
Frequently Asked Questions | |
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